Comments on: Beginner Guide to BoldGrid https://www.inmotionhosting.com/support/edu/wordpress/boldgrid/beginner-guide-boldgrid/ Web Hosting Support & Tutorials Wed, 16 Mar 2022 20:05:14 +0000 hourly 1 https://wordpress.org/?v=5.9.3 By: InMotionFan https://www.inmotionhosting.com/support/edu/wordpress/boldgrid/beginner-guide-boldgrid/#comment-26787 Wed, 13 Mar 2019 21:26:47 +0000 https://www.inmotionhosting.com/support/2015/11/19/view-connect-key/#comment-26787 In reply to Jonathan.

You can either talk with the technical support team or sales team (from InMotion Hosting), or contact BoldGrid directly to obtain a premium key.

]]> By: Jonathan https://www.inmotionhosting.com/support/edu/wordpress/boldgrid/beginner-guide-boldgrid/#comment-26786 Wed, 13 Mar 2019 19:04:54 +0000 https://www.inmotionhosting.com/support/2015/11/19/view-connect-key/#comment-26786 Greetings, I obtained the Connect Key by following the steps in the tutorial, however, BoldGrid is telling me that the Key that I was provided is the Standard-type rather than a Premium Connect Key, which is locking me out of certain features that I need.  Who do I need to talk to get this issue corrected?

]]> By: InMotionFan https://www.inmotionhosting.com/support/edu/wordpress/boldgrid/beginner-guide-boldgrid/#comment-26785 Thu, 07 Feb 2019 19:06:47 +0000 https://www.inmotionhosting.com/support/2015/11/19/view-connect-key/#comment-26785 In reply to POD.

Sorry to hear about the trouble you are experiencing. Please contact our Live Support team so they can test your specific account.
Thank you,
John-Paul

]]> By: POD https://www.inmotionhosting.com/support/edu/wordpress/boldgrid/beginner-guide-boldgrid/#comment-26784 Thu, 07 Feb 2019 18:50:24 +0000 https://www.inmotionhosting.com/support/2015/11/19/view-connect-key/#comment-26784 I’m also not seeing that BoldGrid icon and cannot manage it from my AMP either. Further it won’t recognize a premium key.

]]> By: InMotionFan https://www.inmotionhosting.com/support/edu/wordpress/boldgrid/beginner-guide-boldgrid/#comment-26783 Wed, 16 Jan 2019 18:16:04 +0000 https://www.inmotionhosting.com/support/2015/11/19/view-connect-key/#comment-26783 In reply to Sean.

Hello,

Sorry for the problem with getting your connect key through the AMP interface. If you’re not seeing the interface there, please contact our support team if you are an InMotion Hosting customer. If you are not, then you will need to contact BoldGrid support by going to their Support page. If you have a BoldGrid Central account and you have purchased a premium key, then you can also find it there.

]]> By: Sean https://www.inmotionhosting.com/support/edu/wordpress/boldgrid/beginner-guide-boldgrid/#comment-26782 Wed, 16 Jan 2019 07:26:01 +0000 https://www.inmotionhosting.com/support/2015/11/19/view-connect-key/#comment-26782 I installed WordPress with BoldGrid but that icon still does not appear. You guys really need to fix that and make that work correctly, or edit this info. This information is not helpful. How do I get the key for real? And is it the premium key with full access to the features of BoldGrid?

]]> By: InMotionFan https://www.inmotionhosting.com/support/edu/wordpress/boldgrid/beginner-guide-boldgrid/#comment-26781 Tue, 11 Dec 2018 04:26:23 +0000 https://www.inmotionhosting.com/support/2015/11/19/view-connect-key/#comment-26781 In reply to Koudjo.

Which step in the process are you experiencing issues with? We are always happy to help! If you are an InMotion Hosting customer, you can contact our Live Technical Support team for assistance.

]]> By: Koudjo https://www.inmotionhosting.com/support/edu/wordpress/boldgrid/beginner-guide-boldgrid/#comment-26780 Mon, 10 Dec 2018 19:34:49 +0000 https://www.inmotionhosting.com/support/2015/11/19/view-connect-key/#comment-26780 please help to instaled the Bolgrid

]]> By: InMotionFan https://www.inmotionhosting.com/support/edu/wordpress/boldgrid/beginner-guide-boldgrid/#comment-26779 Mon, 03 Dec 2018 21:07:02 +0000 https://www.inmotionhosting.com/support/2015/11/19/view-connect-key/#comment-26779 In reply to Kristy Campbell.

I’m sorry to see this is happening. From your description it seems like the password manager is causing an issue. Are you using a third party password manager or a particular internet browser to manage your passwords?

]]> By: Kristy Campbell https://www.inmotionhosting.com/support/edu/wordpress/boldgrid/beginner-guide-boldgrid/#comment-26778 Mon, 03 Dec 2018 00:18:49 +0000 https://www.inmotionhosting.com/support/2015/11/19/view-connect-key/#comment-26778 For the second time, on a second machine, I am locked out of my BoldGrid which also locks me out of the ability to get to my site to do ANYTHING!!! Any machine that I have saved my BoldGrid password to, within a few months, does this! When I manually type in my web domain/admin-wp, the ‘/admin-wp’ turns a light gray in the address line while my domain address remains the usual black and then displays a message on my screen ‘the page is unavailable’. Went through several different support techs and remedies with my Laptop this summer to no avail and they finally told me it couldn’t be fixed and to wipe my Laptop completely. Which I finally did.

Now it is happening to my desktop where not only my website files, downloads, ect are, but my marketing class files and all my other ‘life’! WT….

It is becoming clear that it has to do with saving the password so I don’t have to type it in everytime. Anybody else have this problem? If so, were you able to ‘fix’ it’ without wiping your entire machine?!!!

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