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]]>Glad to hear that you found the right resource!
]]>Thank you for reminding me, my server is VPS instead of shared hosting. This article How to Connect to your Server with SSH is right for me.
]]>Are you sure you’re on shared hosting instead of a VPS?
]]>Hello Azmat,
Access to SSH may depend on the account type or the server that you are on. If you’re on a shared server, please contact our live technical support team and they can review the issue to see if there is a problem. Shell access from a reseller account may not have enabled SSH for the account. If you are a client of a reseller, then you will need to speak with the owner/administrator of the account to have the option enabled. If you are the owner of the account then you can see how to enable SSH in WHM.
]]>Your username would be your cPanel username as shared customers don’t have root access/accounts.
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