Comments on: How to Install Software Using Softaculous

By: Natalie

Natalie — Fri, 13 Dec 2019 19:25:03 +0000

In reply to Ronnie. Thank you thank you thank you :)

By: Ronnie

Ronnie — Fri, 13 Dec 2019 18:16:30 +0000

In reply to Natalie. Thanks for getting in touch with us! I removed the domain from your comment for the sake of your privacy. Purchasing a domain through InMotion adds that domain to your account in your Account Management Panel, but does not add the domain to your cPanel. You still need to add the addon domain in cPanel before you can install Wordpress on it. They are different steps because some people have one account with multiple cPanels. We keep the steps separate so everyone can choose exactly which cPanel they want the domain added to! I hope that helps! If you run into any trouble with adding your new domain as an addon, please get in touch with our 24/7 Technical Support team and they can assist you.

By: Natalie

Natalie — Fri, 13 Dec 2019 17:32:00 +0000

I’m not seeing the domain name I just purchased through InMotion yesterday in my list of domains to install WordPress. Is there a time delay? What do I need to do?

By: InMotionFan

InMotionFan — Mon, 18 Jun 2018 18:00:12 +0000

In reply to Loveth. If you can't login to the WordPress installation, then you won't be able to do anything. We can't really troubleshoot the issue without any solid information (e.g. URL or error messages). Make sure that you used a valid domain name when you did the installation. If the domain is not registered, then you won't be able to see anything when you try to view it on a browser. If you need further assistance, you are welcome to contact our live technical support team.

By: Loveth

Loveth — Sat, 16 Jun 2018 07:35:53 +0000

I install wordpress through Softaculous and everything looks fine.But when I login into the dashboad, I don;t see anything. For morethan two days now I have not been able to change the theme, and to install or update plugins. the worst part of it is that, I don;t even see the Howdy, admin profile, I can;t logout.

what could be the problem?

By: InMotionFan

InMotionFan — Tue, 22 May 2018 00:31:09 +0000

In reply to GStone. The best solution would be to install your new site on a different domain or a sub domain and build it there and then move the files over and correct the URLs in the database afterwords.

By: GStone

GStone — Tue, 22 May 2018 00:06:23 +0000

I want to install wordpress using softaculous under my cpanel and make a redesigned website without taking down my current website but use the same domain in the end. how do i go about installing Wordpress that leaves my current site alone.

also, once i have my new site completed how to i replace my current site.

By: InMotionFan

InMotionFan — Wed, 25 Apr 2018 21:56:04 +0000

In reply to Oscar Pachón. WHMCS provides a solution to this problem [URL is no longer available]. If you require further assistance, then please contact our live technical support team.

By: Oscar Pachón

Oscar Pachón — Sat, 21 Apr 2018 19:12:28 +0000

Hi, I just installed WHMCS, but when I try to enter the URL I got the following error "index.php is corrupted"

By: InMotionFan

InMotionFan — Fri, 06 Apr 2018 23:48:02 +0000

In reply to Natalia. Yes, if you choose to overwrite the index.php file, that is the file that runs your website, then your old PWB site will be erased and will no longer function.